Frequently Asked Questions
Everything you need to know about our ethical beauty products.
Are all your products truly 100% vegan?
Yes, absolutely. Every product we sell is formulated without any animal-derived ingredients or by-products, including beeswax, carmine, and lanolin.
Do you test any products on animals?
Never. We are a strictly cruelty-free brand. Neither our finished products nor our raw ingredients are ever tested on animals at any stage of production.
Is your packaging eco-friendly?
We strive to be as sustainable as possible. Most of our packaging is made from recycled materials and is 100% recyclable or biodegradable.
What is your return policy for beauty items?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping within the US takes 3-7 business days, while international shipping can take 10-21 days.
Are your products safe for sensitive skin?
Our formulas prioritize clean, plant-based ingredients. However, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.